How do you wash your products?
Most Incrediwear products can be washed warm or cold on Gentle Cycle, Mild Detergent, No Fabric Softener, Tumble Dry Low. No Dryer Sheets
Do not bleach, iron or dry clean.
How do I decide what size to get?
Look at the sizing chart in our recovery wear product descriptions. Our sizing of products comes a little small, so for example; if you are a size small, you may actually be a size medium in our recovery wear product line. So please check the size charts listed on our product descriptions for the correct sizing on your order.
Does Incrediwear have latex?
No. If any of our products were to have latex; it is our policy to clearly label any product that carries latex.
How long does it take to take effect?
Some people notice an immediate difference in their pain or soreness. However, it usually takes about 20 minutes on average to notice a difference.
How long should I wear it?
You can wear our products for as long as you feel comfortable. All Incrediwear products can be slept in and can keep you feeling comfortable during the night. If any discomfort from wearing the product occurs, please remove it and get a good night sleep.
Is this compression? Is this copper? Does the Product have magnets?
To put it plainly. No.
Where can I buy your products?
On our website and retail stores worldwide.
Do you sell to Canada?
Yes. for Canadian purchases, please refer to www.incrediwear.ca.
What are the stays in the knee brace?
The knee brace stays are fiber optic cables designed to keep the knee brace from bunching at the knee.
Can I cut the stays out?
The stays are designed to prevent bunching at the knee. Some people find that they prefer the brace without the stays. We have had several customers report that they have cut out the stays. While we do not recommend cutting out the stays, some people have had success in modifying the knee brace in this way.
Have you had any customers complain of allergic reactions?
While this is very rare, we have received feedback from a small handful of customers developing reactions. Generally, the reactions were not directly related to the use of Incrediwear products. If you have had or are having discomfort from Incrediwear products, please contact us at info@incrediwearstore.com with a picture and explanation of the situation.
What is the difference between the Arm Sleeve, Elbow Sleeve, and Calf Sleeve?
The Arm Sleeve is designed to cover a larger portion of the arm, and for use during activities where a more snug and secure fit is required. The Elbow Sleeve is designed to focus more on the elbow area, to bring more support to the joint area. The Calf Sleeve is designed for a more snug fit, focusing on the calf area during activities where a more secure fit is required.
What type of payments do you take?
We take credit card payments (Visa, Mastercard, Discover, and American Express). We also take PayPal payments.
Will the embedded elements wash out?
No, the elements are embedded during a process that occurs before the products are manufactured. The elements are embedded directly into the individual fibers of all of our products.
How long do the embedded elements remain active?
The embedded elements will be active for the life of the product.
Can Incrediwear products be worn over clothes?
For best results, our products should be worn in direct contact with the skin. However, our products can be worn over a thin layer of clothing if desired.